Purposes | Legal Basis |
|---|---|
To provide you access to online services, and platforms, including to administer our website and keep it safe and secure and to manage your online account | Legitimate interest |
To allow us to identify or authenticate you, including to provide or verify your credentials including via passwords. | Legitimate interest |
To personalize your experience on the platform, including to ensure that our services are presented in the way that best suits you; to understand your professional and personal interests in our content, and adapt our content to your needs and preferences. | Legitimate interest |
To allow us to communicate with you, including to respond to your requests and inquiries and send adapted newsletters, educational, scientific and marketing information. | Consent/legitimate interest |
To comply with legal or regulatory obligations that apply to Octapharma, including to manage and report adverse events. | Legal obligation |
Data Privacy Statement
Octapharma AG, Seidenstrasse 2, 8853 Lachen SZ, Switzerland (hereinafter “Octapharma” or “we” or “us”) respects the right of individuals regarding their personal data. This Data Privacy Statement (“statement”) describes the way we process your personal information when you visit our website.
Octapharma Pharmazeutika Produktionsgesellschaft m.b.H., Oberlaaer Strasse 235, 1100 Vienna, Austria is appointed as our representative in the EU/EEA in accordance with Article 27 GDPR.
When contacting us via the contact form, a separate privacy information, with detailed information concerning the use of your information, will be provided before the contact form is sent.
Please DO NOT report drug safety related information, such as side effects, via this website. Drug safety related information should be reported to at1safetyinformation@octapharma.com. If you are a patient, please contact your physician in case of adverse reactions. Please consider the pharmacovigilance data privacy statement, if you are reporting drug safety relevant events.
Collection of Personal data
Personal Data” is data that identifies you as an individual or relates to an identifiable individual. We collect your personally identifiable information only when you choose to submit it to us. Personal Data that we collect includes:
Name
Contact details (such as email address)
Data related to your licensures, specialties
Data related to your use of our products, your interactions with us, and services for those you care for
We collect and process information about your visit to our website, such as :
Your preferred language
Your interests (such as health conditions and topics about which you request information through our website)
The pages you visit
This data, which also reveals your preferences, is used to improve the content of the site and to compile overall statistics on the use of our site for internal purposes.
Collection of information
In order to properly manage our website, we may log information and identify categories of visits by items such as domain name, browser type and version, the pages visited within the Octapharma AG site and the URL to which the user goes upon leaving Octapharma AG’s site to continuously improve the performance of our website. This information is used in an aggregate form only and personal data is therefore anonymized.
Purposes of the processing
We are committed to processing your personal information in compliance with applicable laws. Our legal basis for collecting and using the personal information described in this Data Privacy Statement will depend on the personal information concerned and the specific context in which we collect it. The following is a list of the ways that we may use your personal information, and the reason we rely on for doing so:
Disclosure and use of personal information
Information will not be disclosed to third parties except where the third party is a supplier or contractor who is involved in fulfilling the individual’s request for information, or a supplier or contractor who is involved in Octapharma’s products distribution or in the development and management of Octapharma AG’s website.
Retention period
Octapharma will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, as outlined in this Data Privacy Statement. As an exception, Octapharma may be required to retain your personal data for longer periods as required or permitted by law, or as necessary to protect its rights and interests. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting and other requirements.
Information about cookies
The following cookies are used on the website. Unless otherwise stated below, all allowed cookies are stored for one year. Further information can be found below:
Strictly necessary
Cookie type | Name | Purpose | Expires |
|---|---|---|---|
Cookie permission | app_cookie_permission | This is used to store the permission for cookie usage | 1 year |
CXM session | app_cxm_session | This is used to store the session of the CXM | 1 year |
CXM Session | ident-production | This is used to store the permission to access the event | 1 year |
Target group | app_target_group | Stores the target group selected by user. | 1 year |
Matomo | mtm_cookie_consent | This is stored to remember that consent for storing and using cookies was given by the user. | 30 years |
Performance cookies
Cookie type | Name | Purpose | Expires |
|---|---|---|---|
Matomo | _pk_id | This is used to store a few details about the user such as the unique visitor ID. | 1 year, 1 month |
Matomo | _pk_ref | This is used to store the attribution information, the referrer initially used to visit the website. | 6 months |
Matomo | _pk_ses | This is used to store a unique session ID. | 30 minutes |
Matomo | _pk_cvar | This is used to store a unique session ID. | 30 minutes |
Matomo | _pk_hsr | This is used to store a unique session ID. | 30 minutes |
Matomo | _pk_testcookie | This is used to check whether the visitor’s browser supports cookies. | Session |
Matomo | Matomo_sessid | This is used to store a unique session ID. | Session |
If you actively change the settings to allow performance cookies, you are giving your consent for Matomo to collect information about how you use and navigate our site. During this process, your IP address will be anonymised. We use this information to improve the user experience for all visitors to our homepage.
Functionality cookies
Cookie type | Name | Purpose | Expires |
|---|---|---|---|
Displayed notifications | app_displayed_notification_types | Stores types of already displayed notifications, so we don't show them anymore. | 1 year |
Visited pages | app_visited_pages | Stores pages visited by user to improve content recommendations of the assistant. | 1 year |
Third-party cookies
Cookie type | Name | Purpose | Expires |
|---|---|---|---|
Vimeo | player; vuid | To display and deliver videos, Octapharma makes use of Vimeo, a video sharing website. The embedded Vimeo player, uses these cookies to check if certain features or preferences have been selected by the user. To find about more about how each cookie is used see Vimeo’s Cookie List. More information can be found on Vimeo’s Privacy Policy (link below) | 2 years |
Youtube | SIDCC; _Secure-3PAPISID; _Secure-APISID; _Secure-SSID; APISID; _Secure-HSID; SAPIDID; _Secure-3PSID; SID; _Secure-3PSIDCC; HSID; SSID; 1P_JAR; DV; NID; SEARCH_SAMESITE; ANID; CONSENT | To display and deliver videos, Octapharma makes use of Youtube, a video sharing website. More information can be found about Youtube's cookie policy under the links below. | from 1 hour to 18 years |
Vimeo'sPrivacy Policy:
https://vimeo.com/terms
Youtube's cookie policy:
https://policies.google.com/technologies/types?hl=en
Additional information regarding cookies
Cookies are pieces of data that a website can transfer to a user’s web browser. The cookies may remain on your computer after you leave the website but you can manually delete them using most browsers. Most web browsers are pre-set to accept cookies. Some cookies store data just for the time you are on the website. These are called session cookies and are not stored on your computer after you have left the website.
If you prefer not to receive cookies, you can adjust your web browser to refuse cookies or to warn you when cookies are being used. Most elements of this site will still function if you disable cookies in your web browser settings.
When you visit this site, if your browser is using the standard settings and it is accepting cookies, you are giving consent for cookies on this site to be stored on your computer. If you do not wish for this to happen, you can disable them in the settings of your browser. You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them at www.aboutcookies.org.
Transfer of your personal data
The personal data we collect may be stored and processed in any country where we have facilities or in which we engage service providers and where our affiliates operate. In cases where Octapharma needs to transfer personal data outside the European Union. Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list is available on demand) For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect your Personal Data. Please contact us as indicated in “Your rights” section if you want further information on the specific mechanism used by us when transferring your personal data out of the EU.
Marketing Controls
If you no longer want to receive marketing communications from us, you can opt out by clicking here or update your preferences in your profile or account. In your request, please provide your name and the addresses where you no longer wish to be contacted. If you opt out of receiving marketing communications from us, we may still send you important administrative messages, from which you cannot opt out.
Your rights
You can access all your personally identifiable information that we collect online. You may also demand the deletion of your personal data unless the applicable laws and regulations oblige us to store your personal data.
You can request to be provided with information about data which we store/process about you. In addition, you have the right to have any personal data blocked or deleted, to object to the processing of your data, to have any incorrect data corrected and the right to have your data transferred to a third party.
You can correct factual errors in your personally identifiable information by sending us an email that credibly shows the error. You likewise have the right to request the correction of incorrect personal data.
You have the right to withdraw your consent where we are relying on consent to process your personal data. Note, this will not affect the lawfulness of processing up until the time at which you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections. Should you have other questions or concerns about these privacy statement or want to have your data deleted from our database, please send an email to dataprivacy@octapharma.com
You also have the right to lodge a complaint with a supervisory authority, if applicable.
We may update or amend this statement at any time by posting the amended statement to the website.
